BMC Atrium CMDB Training

BMC Atrium CMDB Trainingg

WORKSHOP OBJECTIVE

This workshop should enable solution implementer's to use CMDB in the enterprise for use related to Asset Management, SLA Management, Service Impact Management.

We provide customized BMC Remedy workshops for both developers and application administrators.

WORKSHOP CONTENTS

  • Introduction
  • Need for CMDB and BMC Atrium CMDB
  • Federation Architecture
  • CMDB providers and consumers
  • CMDB reconciliation

COMMON DATA MODEL (CDM)

  • Class Manager
  • CMDB Console
  • Extending common data model

DATA MODELING

  • Modeling various assets
  • Modeling IT service
  • Different relations

IMPLEMENTING FEDERATION WITH CMDB

  • Planning the CMDB
  • How to plan
  • Various steps
  • What to put first in CMDB
  • Incremental approach

DATA DISCOVERY FROM VARIOUS SOURCES

  • Using AIE to gather data from various sources
  • Using BMC discovery to discover data for CMDB

RECONCILIATION

  • Multiple datasets and a master dataset
  • Reconcile across multiple discovery datasets

USING CMDB WITH BMC ITSM 7 & 8 SUITE

MAINTAINING CMDB

WORKSHOP PREREQUISITE

  • At least 6 months experience in system administration and IT solutions
  • Expertise and experience equivalent to ITIL® foundation or above

DURATION

  • 5 Days

PREREQUISITE

  • Experience in languages like VB, C or C++ and Java is preferred.

WORKSHOP FORMAT

  • About 60% is frontal training and 40% hands of exercise.

TARGET AUDIENCE

  • This workshop is designed for solution implementer's who know the ITIL® framework and basics of CMDB.

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