BMC Remedy ITSM Workshop

TOGAF® Training

Front Metrics Technologies BMC Remedy ITSM workshop options, allows you to choose the topics and delivery method that are right for you. Our experienced consultants have provided these services to a large number of organizations, both private and public. We provide BMC Remedy administration, development and end user training. Given our extensive experience with BMC Remedy IT Service Management, we have developed a suite of web-based workshop targeted towards users of BMC Remedy ITSM / BSM Suite.

Our experienced consultants have delivered these training's to a large number of corporate's and organizations. Given our extensive experience with BMC Remedy IT Service Management , we have developed a suite of online and instructor led training classes targeted towards end users of Service Desk, Change Management, Asset Management, Service Level Management and Service Request Management. We provide customized BMC Remedy ITSM workshops for end users, ITSM Consultants, Remedy ITSM Application Developers and Remedy ITSM Application Administrators.

We offer training's and workshops, allowing organizations to choose the topics and delivery method that are right fit for them. We have been successfully delivering accredited ITIL®, ITSM and COBIT® training and certifications for corporate and individuals. We have developed custom workshops for BMC Remedy ITSM, ServiceNow and HP Service Manager tools focused towards organization specific business needs. These workshop's are delivered through experienced and certified practitioners.

We provide customized BMC Remedy workshops for both application administrators and developers.

BMC Remedy ITSM Workshop

  • Service Desk (Incident and Problem Management)
  • Change Management
  • Service Level Management

BMC SRM Workshop

BMC Remedy ARS Workshop

  • AR Server Administration Basic
  • AR Server Administration Advanced

BMC Atrium CMDB Workshop

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