Front Metrics Technologies ITIL® consulting simplifies IT management with clear visibility and centralized control. Effective IT Service Management success lies in integrating people, processes, and technology into a well-designed system based on best industry practices. The goal is to achieve efficient and effective IT operations by standardizing on tools and integrating service and delivery processes.
Our Service Management consultants have extensive experience and qualifications in ITIL® best practices. We offer a complete range of assessment, documentation, implementation, training and coaching services to ensure that you can realize the benefits of IT Service Management in a timely, practical and effective way
We help our client's understand the purpose of the ITIL® framework, define their Service Management offering and develop their approach to leveraging ITIL® to optimize their IT services.
Front Metrics Technologies reviews and develops a strategy for delivering cost effective and appropriate IT Services to the business utilizing ITIL® best practices and processes where required.
Front Metrics Technologies Service Offering
- ITIL® Pre-assessment Services
- Gap Analysis
- ITIL® Awareness Program
- ITIL® Trainings and Workshop
- ITIL® Implementation Services
- Industry's best practices
- Business and IT strategies are closely aligned and integrated
- Increased value of IT and reduced costs
- Significant productivity and efficiency gains
- Consistent IT Service quality
- Scalable and can be adapted for any size of organization
- Reduced costs in Managing Services
- End users and other department see added value in services
- Alignment to ISO 20000 standards
- Increases change readiness